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Made in ItalyDetails
Yes, we currently ship to the following countries:
If your country is not listed, please email us if you have a special shipping request.
Due to COVID, shipping prices have increased dramatically worldwide. We are able to provide Express Shipping via UPS courier service to Europe 1 countries for a flat rate of 9.50 EUR and to Europe 2 countries a flat rate of 19.50 EUR. Due to international shipping changes we are unfortunately not able to provide flat rate shipping to the USA and Canada, your shipping will be calculated at Checkout. Due to new changes on import tariffs, please check with your local customs authority for possible duties, taxes and/or import brokerage fees due. We cannot be responsible for any import duties, taxes or associated fees charged by local customs authorities.
*Free Shipping is available for orders over 59.90 EUR in Europe 1 countries only.
No, our couriers only accept deliveries to standard addresses.
It takes 2-3 business days to process your order and for it to be ready for shipment. Delivery time typically takes 1-4 days depending on your location.
Depending on the destination country, customs clearance may cause delays in final delivery.
During peak holiday seasons, please order early to allow time for processing and shipping.
Please note that due to COVID-19 we are experiencing delays of up to 1-2 weeks, depending on your location.
Once your order has been shipped, you will receive a confirmation email with your Tracking Reference details to follow the progress of your delivery. Tracking details may take some time to appear.
Please contact your local UPS courier service with your Tracking Reference Details to provide you updates on your parcel delivery date. We are not responsible for any lost, stolen, or damaged packages once the package has been shipped. We are not able to provide refunds for returned deliveries due to an incorrect or incomplete address so please ensure that you have entered your address details fully and correctly, including information such as apartment number, name on doorbell, business name etc. In the case of a failed UPS delivery attempt, your package will be held at the nearest UPS collection point, it is the customer's responsibility to collect the package within 7 days. We are not able to provide refunds for uncollected/refused delivery.
We cannot guarantee delivery dates. During peak seasons, please order early to allow time for processing.
Once we receive your exchange items and form, our exchange team will inspect the goods to ensure the items have not be worn, washed or damaged, and that all original hang tags and labels are intact.
We are not able to cancel your order once it has been made. If you need to exchange an item, please follow the exchange instructions.